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September 2024

Welcome back Solver users. This month brings one of our biggest user interface updates yet, as well as a few highly requested features to improve your Solver experience. With this update, our users will enjoy a completely redesigned home page experience with some great new functionality to get your productivity going as soon as you log in! See our article on the new homepage for more information.

Some other important announcements include:

  • A new version of the Business Central Extension is coming soon.
  • Some new restrictions and settings will be coming to Ad-Hoc reporting.
  • Users interested in testing an early version of our QuickStart for Personnel can contact Solver Support for more information.
  • We have published an article addressing a known issue with some troubleshooting steps for our SAP Business One users.
  • This month we will be including a few extra fixes in addition to the main September release. These will be available as soon as September 30th. See below for more information.

And one more thing…

Starting next month, Solver users will have the opportunity to use a new feature in our product called Solver Copilot. This tool brings the power of AI to the Solver help experience. Solver Copilot is an automated chat tool that gives users the ability to ask specific questions about the product and receive fluid support to answer how to accomplish a task in Solver. More information on this exciting new resource will follow.

New Features and Enhancements

General

  • Updates to the Solver homepage experience include:
    • Quick Access to recently viewed work items.
    • Quick access to favorites.
    • Emphasized notifications as soon as users log in.
    • The ability to add a company logo to the Solver homepage.
    • A new help experience with links to Solver Academy, Product Help, and Solver Support and Community can now be found by clicking the help icon on the top toolbar.

See this article for more details on the new homepage experience.

  • Improved the consistency of the idle timeout that logs users out when they have been away from the application for an extended period of time.
    • The limit will be 30 minutes every time with warning message appearing with the option to stay logged in before users are logged out.
    • If users have two seperate tabs open while they are logged into Solver, they will not be logged out on the one that they are not activley using.
    • Users will be returned to the page that they were previously using when logging back in.

Data Warehouse

  • Updated error handling to improve the experience with Business rules that error out. If a rule fails to import, users can now find a detailed error message with context in the event log.

Planning and Reporting

  • Added the ability for users to favorite report and input templates.
  • Improved the speed in which Solver stores input templates.
  • Updated the user experience of viewing details of a report when in card view.
    • Previously, users could click an “i” icon on a card and it would flip over to show a thumbnail of the report as well as some details. With this update, this information has now been moved to the Information tab found at the top right of the Report Templates screen. For more information on this experience, see our Report Templates Overview.

Bug Fixes

Data Warehouse

  • Fixes an issue where D365 Business Central authentication would fail in some cases and updated error messages for more clarity.

Planning and Reporting

  • Fixes an issue where the previous Solver update had resulted in the inability to run a report with different parameters in concurrent sessions if they were in different tabs.

Additional Enhancements and Fixes

Following the recent update to Solver’s platform that was executed in August, we are now able to bring our users some updates at a quicker pace than before. Starting this month, there will be semi-regular weekly releases that are automatically brought to users without any downtime. However, we will continue with our regularly scheduled monthly updates (the schedule for which can be found here) which will typically contain more significant changes to Solver. These weekly releases will only contain minor changes and will not include any major new features. We at Solver will continue working hard to ensure that you have the smoothest and best experience while using our application.

These fixes will be communicated through a new section at the bottom of our monthly release notes and will be discernable from the main release. We will be constantly updating these pages so be sure to check frequently. These fixes will also be called out in the following month’s release notes which can always be found here.

Below are the updates from the post-September release window:

  • Updated Danish translations.
  • Fixes an issue on the Home page where some cards were getting cut off and not fully being shown when scrolling through the activity section.
  • Fixes an issue on the Home page where some of the links in the welcome activity cards were not being properly displayed. These notifications are only seen by new users who have just set up an account.
  • Fixes an issue where some users were unable to remove a report from a report package.
  • Fixes an issue where some users were unable to open a package from the new recent or favorites menus on the homepage
  • Fixes an issue that users were experiencing when registering for a new account where the application would crash if the complete registration button was clicked multiple times.
  • Fixes an issue where the planning security feature protection rules would fail if they had been applied to dimensions not related to scenario and period.
  • Fixes an issue with Report templates where some date parameters were loading incorrectly.
Updated on October 7, 2024
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